Privacy Policy – mrjudi33 Online Casino

1. Introduction

This Privacy Policy ("Policy") describes how mrjudi33 ("we", "us", "our") collects, uses, stores, discloses, and protects the personal data of individuals ("you", "your") who access or use the mrjudi33 online casino and sportsbook platform accessible at mrjudi33.co (the "Platform").

By registering for an mrjudi33 account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.

This Policy should be read together with the mrjudi33 Terms & Conditions. Capitalised terms not defined in this Policy carry the meanings given to them in the Terms & Conditions.

2. Data Controller

mrjudi33 is the data controller in respect of all personal data collected through the Platform. As data controller, mrjudi33 determines the purposes and means by which your personal data is processed. For all data-related enquiries, you may contact our support team via the in-platform live chat or at [email protected].

3. Data We Collect

mrjudi33 collects the following categories of personal data from players:

3.1 Registration Data

• Full name
• Date of birth (for age verification – 21+ requirement)
• Email address
• Mobile phone number
• Username and encrypted password
• Country and state of residence

3.2 Identity Verification (KYC) Data

• Government-issued identification document (MyKad, passport, or equivalent)
• Proof of address documentation
• Selfie or photograph for liveness verification where required
• Source of funds documentation where required by regulatory standards

3.3 Financial Data

• Deposit and withdrawal transaction records
• Payment method identifiers (e.g., Touch n Go eWallet account reference, bank account name and last four digits)
• Account balance history

3.4 Gaming Activity Data

• Game session logs (games played, stakes, outcomes, duration)
• Bonus usage and rollover progress
• Sportsbook bet records

3.5 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser
• Session timestamps and login history
• Cookies and similar tracking technologies (see Section 9)

3.6 Communications Data

• Live chat and support ticket transcripts
• Email correspondence with mrjudi33 support
• Feedback and survey responses

4. How We Collect Data

mrjudi33 collects personal data through the following means:

• Directly from you – when you register an account, complete KYC, make transactions, contact support, or participate in promotions.
• Automatically – through cookies, server logs, and analytics tools when you use the Platform (see Section 9).
• From third parties – from payment processors (e.g., Touch n Go eWallet, Boost, Maybank) when processing transactions, and from identity verification service providers during KYC checks.

5. Purposes and Legal Basis for Processing

The table below sets out the primary purposes for which mrjudi33 processes your personal data and the corresponding legal basis for each:

6. Disclosure to Third Parties

mrjudi33 does not sell or rent your personal data to third parties. mrjudi33 may share your data with the following categories of third parties, strictly for the purposes described in Section 5:

• Payment processors – to facilitate deposits and withdrawals (e.g., Touch n Go eWallet, Boost, banking partners). These processors receive only the data necessary to complete the transaction.
• Identity verification providers – to conduct KYC checks as required by regulatory standards.
• Game software providers – game studios and platform providers may receive session and wager data necessary to operate the games you play.
• Regulatory and law enforcement authorities – mrjudi33 may disclose data to competent authorities where required by applicable law, court order, or regulatory directive.
• Analytics and security providers – third-party service providers engaged to assist with platform security, fraud detection, and usage analytics, under strict data processing agreements.

All third parties with whom mrjudi33 shares personal data are required to process such data in accordance with applicable data protection standards and solely for the purposes for which it was shared.

7. International Data Transfers

mrjudi33 may transfer your personal data to service providers located outside of Malaysia. Where such transfers occur, mrjudi33 ensures that appropriate safeguards are in place, including standard contractual clauses or equivalent data protection mechanisms, to ensure that your data receives a level of protection consistent with applicable data protection principles.

8. Data Retention

mrjudi33 retains personal data for the following periods, or longer where required by law or regulatory obligation:

• Account data – retained for the duration of the account and for a minimum of five (5) years following account closure.
• KYC documentation – retained for a minimum of five (5) years following the completion of the KYC process or account closure, whichever is later.
• Transaction records – retained for a minimum of seven (7) years for compliance with applicable financial recordkeeping requirements.
• Gaming activity logs – retained for a minimum of five (5) years following the relevant session.
• Marketing consent records – retained for the duration of consent or until withdrawal of consent, plus a reasonable period thereafter for compliance purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be linked to an identifiable individual.

9. Cookies and Tracking Technologies

mrjudi33 uses cookies and similar technologies on the Platform to enhance your experience, maintain session state, and collect analytics data. The following types of cookies are used:

• Strictly necessary cookies – required for the Platform to function, including maintaining your logged-in session and security tokens. These cannot be disabled without impairing platform functionality.
• Performance and analytics cookies – collect aggregated, anonymised data on how players use the Platform, used to improve platform performance and user experience.
• Functional cookies – remember your preferences, such as language settings and display configurations, to improve your experience on return visits.

You may control cookie settings through your browser. Disabling strictly necessary cookies may affect your ability to log in or use key Platform features. mrjudi33 does not use third-party advertising cookies or behavioural profiling cookies for external advertising purposes.

10. Your Data Rights

Subject to applicable law and regulatory limitations, you have the following rights in respect of your personal data held by mrjudi33:

• Right of access – to request a copy of the personal data mrjudi33 holds about you.
• Right to rectification – to request correction of inaccurate or incomplete personal data.
• Right to erasure – to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restriction – to request that processing of your personal data be restricted in certain circumstances.
• Right to data portability – to receive a copy of personal data you have provided to mrjudi33 in a structured, commonly used format, where processing is based on consent or contract.
• Right to withdraw consent – to withdraw consent to processing at any time where processing is based on consent (e.g., marketing communications), without affecting the lawfulness of prior processing.
• Right to object – to object to processing based on legitimate interests, including profiling for direct marketing purposes.

To exercise any of these rights, please contact mrjudi33 support via the in-platform live chat or at [email protected]. mrjudi33 will respond to valid requests within a reasonable timeframe, typically within 30 days. mrjudi33 may request verification of identity before processing a data rights request.

11. Children's Privacy

The mrjudi33 Platform is strictly for persons aged 21 years and older. mrjudi33 does not knowingly collect personal data from individuals under the age of 21. If mrjudi33 becomes aware that personal data has been collected from an underage individual, the account and all associated data will be immediately closed and deleted, subject to any legal obligation to retain evidence of the breach.

If you believe a minor has registered for an mrjudi33 account, please contact support immediately so that appropriate action can be taken.

12. Security Measures

mrjudi33 implements the following technical and organisational measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data in transit between your device and mrjudi33 servers
• Salted cryptographic hashing for stored passwords – passwords are never stored in plain text
• Access controls restricting personal data access to authorised mrjudi33 personnel on a need-to-know basis
• Automated monitoring of login activity for suspicious access patterns, with step-up authentication for new device access
• Regular internal security reviews and vulnerability assessments
• Contractual data security obligations imposed on all third-party processors

While mrjudi33 takes all reasonable precautions to secure your personal data, no digital system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and interests, mrjudi33 will notify affected players and relevant authorities in accordance with applicable legal obligations.

13. Links to Other Sites

The mrjudi33 Platform does not contain links to third-party external websites. If mrjudi33 introduces any such links in the future, please be aware that mrjudi33 has no control over the privacy practices of external sites and accepts no responsibility for their content or data handling. This Policy applies solely to the mrjudi33 Platform.

14. Changes to This Policy

mrjudi33 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. The revised Policy will be posted on the Platform with an updated effective date. Material changes that affect your rights will be communicated via in-platform notification. Your continued use of the Platform following the posting of a revised Policy constitutes your acceptance of the updated terms.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data mrjudi33 holds about you, please contact our support team:

• Live chat: Available 24/7 via the in-platform chat function
• Email: [email protected]

mrjudi33 is committed to resolving privacy-related concerns promptly and transparently.